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Impact Investors

Pre investment dilligence Government body Social impact

What We Do

Target population assessment
Sector scan
Rapid due diligence
Pre-investment research
Cost estimation
Impact assessment
Beneficiary experience tracking
Beneficiary engagement practices
Mapping outcomes to fund disbursement
Developing SOPs
Initiative potential assessment
Gap assessment
CSI index setup
Conflict mapping for stakeholders
Outcome establishment for initiatives
Concept validation
Fund-raising dossiers / strategy
ESG standards formulation
Innovative finance

Target population assessment

Who are the key beneficiaries of the initiative? (age, gender, income levels, etc.)
Where and how do the beneficiaries consume the targeted benefits (geography, rural / urban, etc.)?
How many beneficiaries do the existing initiatives impact?
What all geographies do the initiatives cover? (states / UT, rural / urban, etc.)
What is the cost per beneficiary and return on investment per beneficiary?
How can the initiatives be scaled ?
Does initiative target the most priority beneficiaries?
What are the timelines for first xx beneficiaries?

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Sector scan

What are the key beneficiary segments in this sector, and what are their key needs?
What are the existing initiatives in this sector run by different stakeholders (government, think tanks, NGOs, corporate funds, etc.)?
What is the reach / impact of the existing interventions by different stakeholders?
What are the emerging trends / evolving needs in the identified intervention sector?
What are the barriers to enter the sector?
What are the regulatory mandates in the sector?
What are the various opportunities and challenges in the sector?

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Rapid due diligence

What is your broader mission / vison?
Who are your key beneficiaries and what are their pain-points?
What gaps did you aim to identify with your offerings, and how many of those gaps have you been able to address?
What has been the progress on the target metric in the last 6 months?
What is the reason for this performance?
What is the biggest obstacle that the community is facing in terms of improving in the target metric?
What is the level of satisfaction of the beneficiaries from your solutions?

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Pre-investment research

What are the key theses for the proposed investment?
Who are key stakeholders that will be impacted?
What are some of the existing alternatives to the concept / idea and what is their reach?
How critical is the concept / intervention to the objective / need fulfilment of the target population?
How does the cost of intervention compare with comparable/ alternative offerings?
What are soft and hard outcomes of the different approaches to interventions?

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Cost estimation

What are the core business operations?
Which is the scope of the intervention? Who are the final beneficiaries?
What will be the revenue structure? Is it free for the end customer or is he nominally charged?
What will be the scale of the intervention? Is there scope for economies of scale in the intervention?
What are the set up costs associated with the intervention? Is there a scope of being asset light with most assets on lease-rent agreement?
What are the fixed running costs? Does it change basis the scale of the intervention?

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Impact assessment

What has been the progress on the KPIs through the intervention?
What is the reason for this good / poor progress?
What impact has been created for the end beneficiary (previous levels vs. current levels)?
What could have been done to improve the outcome for the beneficiary?
Should more resources be allocated to improve the outcome?

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Beneficiary experience tracking

What are the main touch points in beneficiary journey across different themes (education, healthcare, financial inclusion, etc.?
How does the beneficiary journey start (digitally, self, agent, government centre, etc.)?
How is the experience with different establishments who deliver the product / service?
What are the main channels for communicating the various benefits and related details to the target beneficiaries?
What was the level of dependence on stakeholders across different touch points?
What are the specific pain points and areas for improvement at each touch point?
What is the level of satisfaction at different touch points during the journey?

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Beneficiary engagement practices

Who are the core group of beneficiaries? What were the main pain points for them? To what extent have they been covered?
How has the KPIs been met? What is the reason for this good / poor progress?
What impact has been created for the end beneficiary (previous levels vs. current levels)?
What is the feedback of the beneficiaries on the progress? What are the areas in which there is room to cover? Is there any other issue which was initially neglected or follow-up?
What could have been done to improve the outcome for the beneficiary?

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Mapping outcomes to fund disbursement

Who were the KPIs for the intervention? How has the KPIs been met? What is the reason for this good / poor progress?
What impact has been created for the end beneficiary (previous levels vs. current levels)?
What is the feedback of the beneficiaries on the progress? What are the areas in which there is room to cover? Is there any other issue which was initially neglected or follow-up?
What could have been done to improve the outcome for the beneficiary?
What is the target for next cycle? How will fund impact the ability to reach satisfactory outcomes?

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Developing SOPs

What are the different processes / task flows in the intervention?
Who are the different stakeholders involved in the delivery of the intervention and what is their dependency on each other?
What are the objectives of the SOP?
Are there enough number of SOPs for various important jobs and responsibilities?
Does the SOP have the following fundamental building blocks: title, introduction, actors / stakeholders, and steps and with due consideration for the future use of the information?
Who are the various stakeholders that are involved in this intervention and what are their objectives?

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Initiative potential assessment

What are the needs of the target group / beneficiaries?
Do the existing programs or interventions meet the group’s needs?
What might be the best alternatives to existing programs for meeting the beneficiaries’ needs?
How much resources are required to run / operate the identified initiative?
What kind of intervention methods have been identified / short-listed for the initiative?
What are the contingency plans if the identified intervention methods do not work?

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Gap assessment

Who are the key stakeholders in the identified sector and what are their unmet, under-served and latent needs?
What are the different interventions run by stakeholders and what are their key areas of coverage?
According to the benchmark measurement, what are the different gaps and which is the most prominent?
Where are these gaps highest amongst the beneficiaries (geography, need, income levels, etc.)?
What tools have been / should be used for gap assessment?
Is the gap at a strategic level or at an operational level?
What can be done to reduce or fill the gap?
What are the drivers / barriers to filling the above-mentioned gaps?

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CSI index setup

What is the purpose of the intervention for the end beneficiary?
What kind of benefits is the beneficiary expected to receive?
How has been your overall experience so far? (Descriptive)
On a scale of 1-10, where 1 means extremely dissatisfied and 10 means extremely satisfied, how much would you rate the benefits that you have received? (for beneficiary)
What are you trying to measure via the CSI index (progress, experience, usage, etc.)?

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Conflict mapping for stakeholders

What are the different facets of the intervention and what is the likelihood of conflict on each of them?
Who are the different beneficiary stakeholders getting impacted from the intervention?
What objectives / values do these stakeholders associate from the intervention?
How much do they support / oppose these intervention areas (values, ideology, etc.)?
Is investment in initiative negatively impacts other business streams?
Does the intervention ESG parameters compliant?
Does initiative will affecting some section of the society?
Are the initiatives aligned with social developmental goals of geography?

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Outcome establishment for initiatives

Why did you choose this intervention area (education, healthcare, etc.)?
Who are the key set of beneficiaries that will be impacted because of your interventions?
Who are the key beneficiaries (#), and what are their key needs?
How much resources are you willing to dedicate to this intervention?
Are the outcomes measured through proven toolkit and framework ?
Does the milestones and outcomes measured have convergence?

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Concept validation

What are the key areas of focus of your current intervention?
Who are the key stakeholders that will be impacted because of your interventions?
What are some of the existing alternatives to your concept / idea and what is their reach?
How critical is your concept / intervention to the objective / need fulfilment of your target population?
Does offering/ service relevant to target population needs pre-exists?
Does the concept has enough stakeholder backing persistent throughout the development?

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Fund-raising dossiers / strategy

Define the need for the target social impact in detail. What is the motivation / cause for the intervention?
What are the plans / timelines for the intervention and deliverables?
What is the plan for ensuring adequate impact from the intervention planned?
Who would be the various stakeholders involved in the activity or impacted by the activity?
Are there any cultural, regulatory, safety related hurdles in executing the planned intervention?
What is the plan for tackling the hurdles identified above?
If executed successfully, what would be the impact of this intervention?

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ESG standards formulation

Which ESG risks are you most exposed to?
Which ESG reporting standards do you currently use?
What parameters do you currently refer to benchmark your environment risk mitigation initiatives? How do they map to actual business operations?
What parameters do you currently refer to benchmark your social risk mitigation initiatives? How do they map to actual business operations?
What parameters do you currently refer to benchmark your governance risk mitigation initiatives?

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Innovative finance

What are the key benefits for the target segment?
What key gaps should the intervention / offering aim to address?
How will you ensure widespread awareness / adoption of your offering / solution within the target population?
What are some of the already existing alternatives to your offering / intervention and what are their adoption / penetration levels?
Are there new sources of funding available in developed markets with higher outcomes?
Does the financial model takes PESTAL uncertainty into account and employ any mitigating steps?
Is the finance model vetted by experts?
Can Impact bonds be applied to finance the initiatives?

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Connect with our Impact Investors Experts

Madhur Singhal

Mentor

Aryaman Tandon

Mentor

Hitesh Gossain

CEO, Network

Amar Choudhary

CEO, Intelligence & Insights

Aditya Thakur

Growth Leader, Operations

Related Case Studies

Empowering CSR arm of a FMCG company to identify viable solutions to combat COVID-19

Objective

Client wanted to short-list and support entrepreneurs with innovative and scalable ideas around medical devices manufacturing for better health management of COVID-19 pandemic

Methodology

Screened 1,600+ applications / prototypes basis several factors such as product development, team experience, regulatory approvals, etc.
Conducted in-depth feasibility assessment on parameters such as cost competitiveness and access to raw material, manufacturing, and distribution
Technical experts further evaluated these applications on functional specifications, product viability, compliance with regulatory guidelines etc.

Impact / Outcome

Assisted the organization in analysing relevant information to take an informed decision; 8 prototypes were short-listed and were granted monetary support post detailed diligence

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Enabling a philanthropic fund house to improve farming outcomes for marginalized farmers

Objective

Client wanted to understand the internet usage behavior under-privileged farmers for discovering farming practices / support and online purchase pattern
Client wanted to increase digital channel awareness / adoption for these farmers to take well-informed farming decisions by leveraging online channels

Methodology

Conducted in-depth interviews with 20+ farmers across 10 districts in the states of Gujarat & Maharashtra to discover their key needs and pain-points in the procurement process
Understood their internet usage patterns, frequently used portals, and online purchase history
Evaluated farmer inclination towards various formal and informal digital channels, their motivation, and fears (operational, financial) while using technology-driven solutions
Mapped farmer journey initiating from need realization to usage of various channels (offline, online) for information discovery, to ultimately making the purchase decision

Impact

Helped client identify key process interventions required and design awareness / outreach campaigns to maximize technology adoption among under-privileged farmers while procuring farming goods (raw materials, etc.)

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Sector scan to identify companies improving financial outcomes for the under-privileged

Objective

Client wanted to identify and invest in companies using innovative-financial products to improve financial well-being of the under-privileged communities

Methodology

Conducted detailed research and short-listed 14 companies / prototypes with innovative, technology-driven financial solutions designed to improve adoption / financial literacy
Evaluated shortlisted companies on parameters relevant for the community, such as access to easy credit lines, ease of usage, financial information provided, etc.
Further analysed these companies on several factors such as product development, team experience, regulatory approvals, real societal impact, etc.

Impact

Designed a framework for the client to understand the attractiveness of the short-listed companies and provided a set of relevant parameters to identify the financial impact created by these companies among the under-privileged population

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Assessing ESG compliance and performance for an impact investing fund’s portfolio companies

Objective

Client wanted to understand the ESG compliance and initiative taken by their four portfolio companies to mitigate the ESG risks
Identify and understand the social impact created by these companies as a result of their operations

Methodology

Conducted detailed research and study about the portfolio companies’ business model and their customers via discussions with fund managers, founders, and their customers – 30+ stakeholder interviews
Identified, short-listed, and weighted relevant ESG mitigation parameters basis each company’s area of operations and impact
Evaluated the portfolio companies on each of the identified parameters to arrive at the ‘ESG compliance score’ of each company by analysing relevant metrics such as presence of environment policy, community benefit initiatives and governance initiatives

Impact

Enabled the impact investing fund to develop an understanding of the ESG compliance of its’ portfolio companies and the social impact created by them

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Channel strategy for a skilling and staffing firm to expand services in livelihood enhancement

Objective

Client wanted to increase their social impact outreach through multiple channels and become a leading livelihood enabler for the communities it operates in

Methodology

Identified key needs of the target community through 50+ stakeholder interviews and survey
Shortlisted value chains & opportunities to be prioritized for solving the key pain points of candidates and corporates basis relevant parameters such as direct impact on livelihood, employment opportunities, etc.
Detailed out the top 4 action items across different channel tracks along with their implementation plan to steadily increase the skilling and training programs for the under-privileged community as outlined in their key needs

Impact / Outcome

Enabled the client to scale and deliver training / skilling programs in the relevant communities and improve livelihood opportunities for the marginalized community

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