This report is intended to provide
various industry stakeholders
including business leaders an
overall perspective on the Indian
outstation ecosystem in India.
We have examined the
parameters of choice for
outstation bus commuters for
various service providers, and
how that varies with different
factors.
We have also discussed
how the infrastructure has
developed in last few years for
various modes. We have outlined
the drivers and barriers for
online penetration for outstation
bus travel. The situation is
evolving rapidly, and some of the
expected scenarios might have
slight variations. This 20th Jan
2023. Please contact us for
latest updates on outstation bus
travel.
Key Takeaways -
- Full-stack
tech aggregators have democratized the use of superior end-to-end tech for better
operations and consumer experience in the outstation bus market. Our research
has shown that full stack tech aggregators have higher customer satisfaction
levels compared to others
- Indian national highways infrastructure has grown at 7.5% CAGR and is expected to grow at 8% CAGR over FY20-25, making road transportation the fastest-growing infrastructure for outstation travel when compared to railways and airports.
- Private pre-bookable buses are convenient for distances <1000 km compared to other modes of transport because of ease of availability, comfort and amenities, economical prices, lower wait time, and ease of first/last mile connectivity.
- The outstation bus market has the potential for a best-case scenario of ~25% online penetration due to changes in customer behavior and bus operator business operations observed in adjacent industries like the hotels, trains, and flights industry.